Terms of Service

Version: 2026-07-10

Courtesy translation. The Spanish version is the binding text.

1. Who we are

CanaryFactura is a service of CanaryCoders S.L. (“CanaryCoders”), with registered office at Plaza de la Constitución 4, 3.º B, 35500 Arrecife (Las Palmas), Spain, tax ID (CIF) B05278437, recorded in the Companies Register of Puerto de Arrecife, Volume 516, Folio 154, Section 8, Sheet IL-12809. Contact: hola@canaryfactura.es.

2. Scope and acceptance

These terms govern the use of CanaryFactura, a cloud invoicing service compliant with the Spanish VERI*FACTU regulation (RD 1007/2023). By creating an account you accept these terms and the Privacy Policy. If you sign up on behalf of a company, you confirm you are authorised to bind it.

3. Professional use only

CanaryFactura is offered exclusively to businesses and self-employed professionals acting in the course of their economic activity. It is not offered to consumers, so Spanish consumer law (including the right of withdrawal) does not apply.

4. The service

• Issuing invoices and corrective invoices with VERI*FACTU billing records (chained hash, QR code) and submission to the AEAT (Spanish tax agency).
• Managing customers, invoice series, tax rates (IGIC/IVA) and IRPF withholding.
• Available features depend on your plan and may be extended over time.

5. Account and security

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us without delay of any unauthorised use. We may suspend accounts that compromise the security or integrity of the service.

6. Plans, pricing and payment

• Current prices are published at canaryfactura.es. Payments are processed through Stripe; we do not store full card details.
• The trial period requires no card. After it ends, continued use requires a paid plan.
• Price changes are announced at least 30 days in advance and apply from the next billing period. Founding-member conditions are kept for as long as the subscription stays active.
• Non-payment may lead to suspension of the service after reasonable prior notice.

7. VERI*FACTU invoicing: division of responsibilities

• CanaryCoders is responsible for the software meeting the technical requirements of RD 1007/2023 and its implementing order (integrity, retention, traceability, hash chain, submission).
• You are responsible for the truthfulness, accuracy and completeness of your invoice data (amounts, recipient tax IDs, applicable tax rates) and for your substantive tax obligations.
• Billing records are immutable by legal design: they cannot be deleted or edited. Corrections are made through cancellation, corrective invoice or remediation, as applicable.
• Submission to the AEAT depends on the availability of AEAT services; pending records are submitted as soon as the service is restored.

8. Data protection

For your account data, CanaryCoders is the data controller (see the Privacy Policy). For personal data contained in your invoices (e.g. your customers’ details), you are the controller and CanaryCoders acts as processor under the data processing agreement (art. 28 GDPR) that forms part of these terms.

9. Intellectual property

The software, brand and service content belong to CanaryCoders or its licensors. You receive a non-exclusive, non-transferable licence to use the service for the duration of your subscription. Your data remains yours: you grant us only the licence needed to provide the service.

10. Availability and support

We provide the service with professional care but do not guarantee uninterrupted availability. Planned maintenance is announced with reasonable notice. Support is provided by email during business hours (Canary Islands).

11. Liability

Nothing in these terms limits liability that cannot legally be limited (wilful misconduct or gross negligence). Otherwise, CanaryCoders’ total liability for any claim arising from the service is limited to the amounts you paid in the 12 months before the event giving rise to the claim. We are not liable for loss of profit, indirect damages, or tax penalties resulting from incorrect data entered by you.

12. Term, cancellation and retention

• Subscriptions renew automatically for periods equal to the one contracted; you can cancel at any time with effect at the end of the current period.
• After cancellation you can export your invoices and billing records for 90 days. After that we delete or anonymise your data, except what we must keep under legal obligations.
• The legal duty to retain invoices and billing records towards the AEAT is yours as the taxpayer; the export feature exists so you can meet it.

13. Changes to these terms

We may update these terms. Material changes are notified at least 30 days in advance by email or in the application. Continued use after the effective date counts as acceptance; if you disagree, you can cancel before that date.

14. Governing law and jurisdiction

These terms are governed by Spanish law. The parties submit to the courts of Las Palmas, waiving any other forum they may be entitled to.